Delivery and payment
Order delivery
– Delivery to the regions of Russia: free delivery by the CDEK service to the pick-up point is available on the website when ordering from 5 thousand rubles!
– When making delivery by courier to the door, the amount and time limits are calculated at the time of placing the order. The delivery time depends on the remoteness of the region
– International orders are carried out by an international courier service. The order time depends on the remoteness of the region and takes from 7 to 60 days!
Order payment
– Payments are accepted on the website by the Robokassa online payment acceptance service
(payment authorization: All requests paid with bank cards must be authorized by the bank)
– Bank card payments are available on the website: (Mir, Visa, Master Card, Union Pay)
– Payment using the PODELI service is also available on the website (only for purchases within Russia)
When paying for an order using the PODELI service, the payment is divided into 4 equal parts and the payment is made in accordance with the payment schedule!
The product is shipped after the 1st payment!
Payment methods
– Cashless payment
We would like to draw your attention to the process of paying with a bank card in the online store.:
- Payment is made in the online store immediately after placing the order.
- After confirming the order composition, personal data and delivery address, you will need to enter your bank card details.
(card number, last name and first name of the owner, card expiration date and CVV/CVC code)
- An electronic receipt for orders paid by bank transfer will be sent to your e-mail immediately after the payment is made.
(the electronic receipt contains all information about the completed payment transaction)
In case of an error
order creation
– Refund of funds by the seller is carried out within 10 days
The transfer of funds by the issuing bank may take up to 30 calendar days.
transfer / change of delivery
– If you want to change the delivery date or address, please contact our Customer Support Team via online chat. WhatsAppby informing the operator of the order number and your last name and first name
Other
Also, if you have any questions about any technical reasons, questions about the order and other issues, please contact the online chat WhatsApp
Return of the product
Detailed information and conditions about the refund procedure are described on the page Return of the product