{"id":4088,"date":"2025-02-02T15:29:27","date_gmt":"2025-02-02T11:29:27","guid":{"rendered":"https:\/\/richardperfume.com\/?page_id=4088"},"modified":"2025-02-06T18:33:58","modified_gmt":"2025-02-06T14:33:58","slug":"return","status":"publish","type":"page","link":"https:\/\/richardperfume.com\/en\/return\/","title":{"rendered":"Terms of return of goods"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4088\" class=\"elementor elementor-4088\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f392c8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f392c8e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-058f82f\" data-id=\"058f82f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95a8a34 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"95a8a34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><\/span><a href=\"https:\/\/richardperfume.com\/en\"><span class=\"hfe-breadcrumbs-text\">\u0413\u043b\u0430\u0432\u043d\u0430\u044f<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55db9e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55db9e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41b3574\" data-id=\"41b3574\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b872a9b elementor-widget elementor-widget-heading\" data-id=\"b872a9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms of return of goods<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d00400f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d00400f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31b3a62\" data-id=\"31b3a62\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ca0f3e elementor-widget elementor-widget-heading\" data-id=\"2ca0f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return of good quality goods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1845ea6 page_text_ul elementor-widget elementor-widget-text-editor\" data-id=\"1845ea6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 A product of good quality is considered to be a product with an up-to-date expiration date corresponding to the photo and description on the website. richardperfume.com , which has no drawbacks preventing its use for its intended purpose<\/p><p>\u2013 Goods of good quality specified in the List of non-food products of Good Quality that cannot be exchanged, approved by Decree of the Government of the Russian Federation dated December 31, 2020 No. 2463, including, but not limited to:<\/p><ul><li>Perfumery and cosmetics products<\/li><li>Dietary supplements of adequate quality cannot be exchanged or returned (art. 1 of the Federal Law of the Russian Federation dated 02.01.2000 \u2116 29-FZ \"On the quality and safety of food products\", art. 25 of the Law of the Russian Federation dated 07.02.1992 \u2116 2300-1 \"On Consumer Protection\")<\/li><\/ul><p>\u2013 The return of goods of proper quality not specified in paragraphs 2, 3 of this Section is not possible due to the fact that perfumery and cosmetics are included in the list of non-food products that cannot be returned and exchanged: (Decree of the Russian Federation of 19.01.1998 \u211655).\u2028A refund can be made only in case of improper quality of the product, namely, a manufacturing defect of mechanical parts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef427c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef427c0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a02ab66\" data-id=\"a02ab66\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43e2a2c elementor-widget elementor-widget-heading\" data-id=\"43e2a2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return of goods of inadequate quality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4db20b5 elementor-widget elementor-widget-text-editor\" data-id=\"4db20b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 A product of inadequate quality is considered to be a product that does not meet the requirements for this category of goods in regulatory legal acts and regulatory documents or the terms of a contract with consumers.<\/p><p>\u2013 When returning goods of inadequate quality to the buyer <strong>the cost of the product and its delivery is refunded<\/strong><\/p><p>\u2013 If you have chosen a new product as compensation, please let us know in the online chat\u00a0<strong>WhatsApp<\/strong>by informing the operator of the order number and your last name and first name<\/p><p>\u2013 Items purchased only on the website are accepted for return. <strong>richardperfume.com<\/strong>\u00a0Items purchased at other stores are not accepted for return.<\/p><p>\u2013 It is possible to return an item of inadequate quality <strong>only within one week.<\/strong> after receiving the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a3e3b4\" data-id=\"0a3e3b4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21efd7c elementor-widget elementor-widget-heading\" data-id=\"21efd7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Please note:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9349257 page_text_ul elementor-widget elementor-widget-text-editor\" data-id=\"9349257\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2013 Cashless payment<\/strong><\/p><p>\u00a0<\/p><ul><li>The funds will be refunded to the card from which the <strong>payment was made.<\/strong><\/li><\/ul><ul><li>If the application is approved, the funds will be <strong>refunded within 10 days.<\/strong><\/li><li>In case of rejection, we will send <strong>the official response<\/strong> to your email<\/li><li>Consideration of the application may take <strong>from 3 to 15 days<\/strong><\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c976a elementor-widget elementor-widget-html\" data-id=\"b7c976a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"btn_contact btn_contact_center\" href=\"\/en\/contact\/\">\n    \n    <span class=\"svg-box\">\n        <svg width=\"25\" height=\"25\" viewbox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M19.7275 15.0525L15.7272 13.0525C15.6485 13.0133 15.5608 12.9955 15.473 13.001C15.3852 13.0065 15.3004 13.035 15.2272 13.0837L13.1471 14.4712C12.0036 13.9229 11.0815 13.0009 10.5331 11.8575L11.9207 9.7775C11.9694 9.70427 11.998 9.61948 12.0035 9.5317C12.009 9.44391 11.9912 9.35623 11.952 9.2775L9.95182 5.2775C9.91033 5.19401 9.84631 5.12378 9.76701 5.07474C9.68771 5.0257 9.59627 4.99982 9.50303 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1.64699C4.40913 2.72667 2.83419 4.2809 1.72966 6.15594C0.625135 8.03099 0.029285 10.1619 0.00105221 12.3378C-0.0271805 14.5138 0.513182 16.6594 1.56869 18.5625L0.0810793 23.0237C-0.00706667 23.288 -0.0198585 23.5717 0.0441372 23.8428C0.108133 24.114 0.246387 24.3619 0.443405 24.559C0.640422 24.756 0.888416 24.8942 1.15959 24.9582C1.43077 25.0222 1.71441 25.0094 1.97872 24.9212L6.4403 23.4337C8.10924 24.3584 9.96772 24.8888 11.8733 24.9843C13.779 25.0798 15.6812 24.7379 17.4342 23.9847C19.1872 23.2315 20.7446 22.087 21.9869 20.639C23.2293 19.191 24.1237 17.4778 24.6015 15.6308C25.0794 13.7837 25.1281 11.8518 24.7439 9.98299C24.3597 8.11419 23.5528 6.35814 22.385 4.84936C21.2172 3.34058 19.7195 2.11912 18.0067 1.27856C16.2938 0.437995 14.4113 0.000640043 12.5033 2.15957e-07ZM12.5033 24C10.4812 24.0006 8.4947 23.4681 6.74408 22.4562C6.668 22.4125 6.58184 22.3892 6.49406 22.3887C6.44007 22.3889 6.38645 22.3977 6.3353 22.415L1.66245 23.9725C1.57434 24.0019 1.4798 24.0061 1.3894 23.9848C1.29901 23.9635 1.21635 23.9174 1.15068 23.8517C1.085 23.7861 1.03892 23.7034 1.01759 23.613C0.996254 23.5226 1.00052 23.4281 1.0299 23.34L2.58752 18.6675C2.60998 18.6003 2.61793 18.5292 2.61081 18.4587C2.6037 18.3882 2.5817 18.3201 2.54626 18.2587C1.2783 16.0672 0.769074 13.5185 1.09759 11.008C1.42611 8.49748 2.574 6.16556 4.36319 4.37399C6.15238 2.58242 8.48285 1.43133 10.9931 1.09931C13.5033 0.767288 16.0529 1.27289 18.2464 2.53768C20.4399 3.80247 22.1547 5.75574 23.1247 8.09448C24.0947 10.4332 24.2658 13.0267 23.6113 15.4725C22.9568 17.9184 21.5134 20.0799 19.5049 21.6217C17.4965 23.1636 15.0353 23.9996 12.5033 24Z\" fill=\"black\"\/>\n<\/svg>\n\n        <\/span>\n    \n    <span class=\"textlink-box\">Send a request<\/span>\n    <\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8bc0f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8bc0f0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2755507\" data-id=\"2755507\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f168367 elementor-widget elementor-widget-text-editor\" data-id=\"f168367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 Claims of Clients or Recipients are subject to consideration within 10 days from the date of presentation (art. 22 of the Law of the Russian Federation \"On Consumer Rights Protection\"). If the claim is satisfied, the cost of the product will be refunded within 10 days. The terms of crediting funds to a bank card or checking account of a Client or Recipient are determined by the working conditions of his bank<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0423\u0441\u043b\u043e\u0432\u0438\u044f \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u0430 \u0442\u043e\u0432\u0430\u0440\u0430 \u0412\u043e\u0437\u0432\u0440\u0430\u0442 \u0442\u043e\u0432\u0430\u0440\u0430 \u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0449\u0435\u0433\u043e \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u2013 \u0422\u043e\u0432\u0430\u0440\u043e\u043c \u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0449\u0435\u0433\u043e \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u0441\u0447\u0438\u0442\u0430\u0435\u0442\u0441\u044f \u0442\u043e\u0432\u0430\u0440 \u0441 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u043c \u0441\u0440\u043e\u043a\u043e\u043c \u0433\u043e\u0434\u043d\u043e\u0441\u0442\u0438, \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0439 \u0444\u043e\u0442\u043e \u0438 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u044e \u043d\u0430 \u0441\u0430\u0439\u0442\u0435 richardperfume.com, \u0443 \u043a\u043e\u0442\u043e\u0440\u043e\u0433\u043e \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0443\u044e\u0442 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043a\u0438, \u043f\u0440\u0435\u043f\u044f\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0435 \u0435\u0433\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044e \u043f\u043e \u0446\u0435\u043b\u0435\u0432\u043e\u043c\u0443 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044e \u2013 \u0422\u043e\u0432\u0430\u0440\u044b \u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0449\u0435\u0433\u043e \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430, \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u044b\u0435 \u0432 \u041f\u0435\u0440\u0435\u0447\u043d\u0435 \u043d\u0435\u043f\u0440\u043e\u0434\u043e\u0432\u043e\u043b\u044c\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0445 \u0442\u043e\u0432\u0430\u0440\u043e\u0432 \u043d\u0430\u0434\u043b\u0435\u0436\u0430\u0449\u0435\u0433\u043e \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430, \u043d\u0435 \u043f\u043e\u0434\u043b\u0435\u0436\u0430\u0449\u0438\u0445 \u043e\u0431\u043c\u0435\u043d\u0443, \u0443\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u043d\u044b\u0445 \u043f\u043e\u0441\u0442\u0430\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u041f\u0440\u0430\u0432\u0438\u0442\u0435\u043b\u044c\u0441\u0442\u0432\u0430 \u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u0424\u0435\u0434\u0435\u0440\u0430\u0446\u0438\u0438 \u043e\u0442&hellip;&nbsp;<a href=\"https:\/\/richardperfume.com\/en\/return\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Terms of return of goods<\/span><\/a><\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-4088","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RicHarD Maison De Parfum I \u041a\u043e\u043d\u0442\u0430\u043a\u0442\u044b<\/title>\n<meta name=\"description\" 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